Frequently Asked Questions
How do I know if I need counselling and/or life coaching?
If you are finding life tough in any way or if you’re feeling stuck, unheard or not understood by others you will benefit from counselling or life coaching. Seeing a professional who has an outside but educated mind, can help you to work things out about your thoughts, feelings and behaviours. They can help you to understand your life better.
What’s the difference between counselling and life coaching?
Both involve making changes if you want to live a more fruitful life. Both give you someone without bias, someone outside of your life who is there just for you, and puts you at the heart of the agenda.
Life Coaching is an activity that helps you to attain goals in the here and now – whether they be professional or person.
Counselling helps you to understand your life, behaviours, thoughts and feelings better so that you can make changes where needed.
What can counselling help with?
All sorts of problems can benefit from counselling, here are some common ones:
Identity (including gender identity)
Dissatisfaction with life
How do I know what the best approach for me is?
It depends a lot on what is important to you, if you are looking for strategies and not really interested to know the source of behaviours, then something like CBT may work for you. Whereas if you are interested to know and understand the source of your difficulties, then an Integrative approach might be a better fit.
If you feel that you don’t want to be directed in the work, then a purely person centred approach may work for you.
We are integrative in our approach and have a strong leaning towards the person-centred approach - we work to understand your experience from your perspective. We also use relational approaches like psychodynamic, or attachment theories. These allow us to be flexible to fit the client, rather than them having to fit into a pigeon hole or box. We believe that the quality of the relationship is a key component.
Do you do couples counselling?
Yes, we do work with couples, when we have a couples slot vacant.
Do you work with children?
Yes, we do work with children from the age of 3 to 18. We will also work with the parents of 0 – 3 year olds. We are qualified to work with children, young people and adults.
What hours do you work?
We offer daytime slots, evening slots as well as Saturday morning slots for your convenience.
Can I see you in person and where are you located?
Due to the COVID-19 situation, and to look after your health as well as ours, We are currently offering only video sessions by skype. This means that you can access us from anywhere in the world, including your bedroom or living room. You will need a private space at your end though (we guarantee privacy from our end & we will discuss this at the first session).
Can I have counselling over the phone or online?
Yes, we offer this as a permanent way of working as we realise how convenient this is for a lot of people. These methods of working allow us to work from where ever you are in the world.
Are Skype sessions cheaper than seeing you in person?
Skype sessions are charged at the same rate as an in-person session. This ensures equality of access as we don’t wish to discriminate on one method over the other.
What type of therapy do you use?
We use Integrative Transpersonal. This means that we work holistically, bearing in mind that we all have physical, mental, emotional and spiritual aspects and that we are all at an energetic level, connected to each other and our environments. We take into account spirituality whether that means religion or otherwise to you.
Do I need to be artistic?
You do not need to be ‘artistic’ in a particular way; just to be open to using creative techniques ranging from meditation, mindfulness, creative visualisations, archetype cards, through to writing or drawing.
How long will I need to wait for an appointment?
This will vary on how busy we are with other clients. At present, there is no waiting list and we have openings.
What should I expect from a session?
The sessions are driven by you as the time is booked for and by you. You can talk about your biggest concern or you can talk about a lesser concern – it’s up to you. Some people like to get to know their therapist or coach before they talk about what’s really their main the concern – that is fine as trust is an important feature of the relationship and work.
How many sessions will I need?
This is a tough question to answer as this will vary for each individual and what they bring. This is why we offer packages of 12 sessions that can be purchased in a block in advance so that you have some knowledge of a potential end. But these are renewable / extendable. For those that don’t need to know, we do offer open-ended work too.
I only want 1 session, will I still benefit from this?
1 session alone is likely to be of limited benefit, but it may give you something of value.
How long is each session?
Each session is 50 minutes of face to face time for individuals, apart from the initial assessment which is 1.5 hours. This is longer because we use it to gather information about your context.
Are my sessions confidential?
What we talk about in the room remains between us unless you talk about an issue of risk to yourself or someone else. Whilst we will try to talk to you first if we do have to talk to someone else outside our work, this is not always possible, and sometimes we may have to discuss things with someone else anyway. This is a rare occurrence.
The only other situation that we will talk about our work to someone else is in supervision. We are required by our ethical framework to have regular supervision, which is a way of ensuring that we are providing you with the best service that we can. So we will talk about the work on a need to know basis and the focus of the discussion is on how we have worked rather than on you.
Are you registered with any professional bodies?
Yes, we are registered and accredited with the British Association for Counselling & Psychotherapy (BACP).
Are you insured?
Yes, we are insured and we are happy to show you certificates if you wish to see them.
What happens if I miss a session?
If you miss a session by either not turning up or cancelling within 48 hours of the session, you will forfeit payment. If you give us more than 48 hours notice, we can re-book for another time at no extra charge.
How do I pay?
Bank transfers in advance are the preferred method of payment. Payment must be made 48 hours prior to session in order to reserve the time for you.
Glossary of Terms
Psychotherapy and Psychotherapeutic Counselling
Psychotherapy and psychotherapeutic counselling - are talking therapies. They are used to treat emotional problems and mental health issues. As well as talking, the therapy could use a range of methods including art, music, drama and movement.
Humanistic Therapy - is a mental health approach that emphasizes the importance of being your true self in order to lead the most fulfilling life.
It’s based on the principle that everyone has their own unique way of looking at the world. This view can impact your choices and actions.
Humanistic therapy also involves a core belief that people are good at heart and capable of making the right choices for themselves. If you don’t hold yourself in high regard, it’s harder to develop your full potential.
Integrative Counselling - as the name suggests, is a combined approach to psychotherapy that brings together different elements of specific therapies. Integrative therapists take the view that there is no single approach that can treat each client in all situations. Rather, each person needs to be considered as a whole and counselling techniques must be tailored to their individual needs and personal circumstances.
The integrative approach also refers to the infusion of a person's personality and needs - integrating the affective, behavioural, cognitive, and physiological systems within one person, as well as addressing social and spiritual aspects. Essentially, integrative counsellors are not only concerned with what works, but why it works - tailoring therapy to their clients and not the client to the therapy.
Person Centred Therapy
Person Centred Therapy - also know as client centred counselling, is a humanistic approach that deals with the ways in which individuals perceive themselves consciously, rather than how a counsellor can interpret their unconscious thoughts or ideas. The therapist works to understand an individuals experience from their perspective.
CBT (Cognitive Behavioural Therapy)
CBT (Cognitive Behavioural Therapy) - is a talking therapy that can help you manage your problems by changing the way you think and behave. It's most commonly used to treat anxiety and depression, but can be useful for other mental and physical health problems.